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How e100 Handles Your Personal Data

At e100, your personal data belongs to you, and we treat it that way — collecting only what we need to run your account, process payments via UPI…

Data collected only as neededUPI, Paytm, PhonePe payment data protectedYour rights explained clearlyContact us any time to update or delete

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What This Policy Covers and Where It Applies

e100 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all interactions you have with e100 — account registration, login, deposits and withdrawals made through UPI, Paytm or PhonePe, and any support conversations you open with our team. Whether you access the platform via browser or our mobile app, the same

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data practices apply. Access to e100 depends on local law and is available where local law permits. We process your data under the applicable data protection framework for the region you are in, and we do not share your payment credentials or transaction history with third
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parties beyond what is strictly required to complete your transaction or comply with a lawful request.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct or request deletion of any personal data we hold, our privacy team is reachable through three direct channels.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply layered security controls across every stage of data handling — from the moment you enter your phone number during account setup to the point your UPI…

Encryption at Rest and in Transit

All personal data stored on our servers is encrypted using current-standard algorithms.

Cookie Policy and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on your…

Account Security Controls

Two-factor authentication is available on every e100 account. We recommend enabling it immediately after registration — it adds a one-time…

Data Retention Schedule

We keep your account data for as long as your account is active and for the period required by applicable…

Who We Share Data With

We share your data only with payment processors needed to complete your transaction, identity verification partners required by law, and…

Requesting Changes to Your Data

You can request a full export of your stored data, ask us to correct inaccurate fields, or request account deletion…

Frequently Asked Questions About Your Privacy on e100

Below are the questions our account holders ask most often about how e100 collects, stores and manages personal data. If your question is not covered here, reach out through live chat or email and our privacy team will respond within 72 hours.

We collect your name, email address, phone number, date of birth and the payment method details you use — such as your UPI ID or Paytm wallet number. We collect only what is needed to verify your identity and process transactions.

Your UPI and PhonePe payment credentials are not stored in full on our servers. We retain transaction reference numbers and amounts for your account history, but card or wallet credentials are held by the respective payment processor under their own security standards.

Go to Account Settings, select Privacy, then choose 'Download My Data'. We will prepare a machine-readable file of your stored personal data and make it available for download within 48 hours of your request.

Yes. Submit a deletion request through the In-Account Privacy Centre or email our privacy team. We will delete your data within the timeframe permitted by law, retaining only what financial regulations require us to keep for transaction records.

We do not use cross-site tracking cookies. Our cookies are scoped to e100.site only and are used for session management, login persistence and internal performance analytics. You can manage or withdraw consent from Cookie Preferences in your account settings.

Contact our privacy team by email or through the live chat Privacy Request flow. If you feel your concern has not been resolved, you have the right to escalate it to the relevant data protection authority in your region under applicable local law.

We review and update this policy whenever our data practices change or regulations in supported regions are updated. We will notify you by email and show an in-platform banner so you can read the changes before continuing to use your account.

How e100 Handles Your Personal Data

Reach Us About Your Data

How We Protect and Manage Your Information

Encryption at Rest and in Transit

Cookie Policy and Your Choices

Account Security Controls

Data Retention Schedule

Who We Share Data With

Requesting Changes to Your Data

Frequently Asked Questions About Your Privacy on e100

01 What personal data does e100 collect when I open an account?

02 Is my UPI or PhonePe payment data stored on e100 servers?

03 How can I download a copy of all the data e100 holds about me?

04 Can I ask e100 to delete my personal data entirely?

05 Does e100 use cookies to track my activity across other websites?

06 Who do I contact if I believe my privacy rights have been violated?

07 How often does e100 update this privacy policy, and will I be told?

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